sd99 Terms and Conditions

sd99 is an online entertainment platform offering live casino, slots, sports betting, and many other gaming experiences for users in Bangladesh. By accessing our website sd99.cam or using our services, you agree to these terms and conditions.

In this document, "sd99", "we", or "platform" refers to the organization that operates sd99.cam. "User", "you", or "member" refers to any person who visits our site or registers an account.

sd99 reserves the right to change, amend, or update these terms and conditions at any time. Continued use of the platform after any changes will be considered as your acceptance of the updated terms. We therefore recommend reviewing this page regularly.

2.1 Registration Requirements

To open an account on sd99, the following conditions must be met:

• You must be 21 years of age or older.
• You must register with accurate and truthful information.
• Each person may create only one account.
• You are required to register in your own name and to manage the account yourself only.
• Online gaming must not be legally prohibited in your area of residence.

2.2 Account Verification

sd99 reserves the right to verify your identity at any time. We may request a copy of your national ID card, passport, or birth certificate for identity verification. Withdrawals may be temporarily suspended until verification is complete.

2.3 Account Security

It is your responsibility to keep your account password confidential. If you become aware of any unauthorized access to your account, you must notify the sd99 support team immediately. If you share your account credentials with others, you bear full responsibility for any consequences.

3.1 Deposit Rules

You may use bKash, Nagad, and Rocket payment methods to deposit funds into sd99. The minimum deposit amount is ৳200. Deposits must be made from your own payment method — deposits from third parties are not accepted.

3.2 Withdrawal Rules

Withdrawals can be made for a minimum of ৳500. Withdrawal processing typically takes between 15 minutes and 2 hours. The deposit method and withdrawal method must be the same. Large withdrawals may be delayed until account verification is complete.

3.3 Failed Transactions

If a transaction fails due to a technical issue, sd99 will provide full assistance. For such issues, please contact us via live chat or email. sd99 will not be responsible for delays caused by third-party payment service providers.

4.1 Welcome Bonus

New members at sd99 will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳8,000. To use this bonus, a 25x wagering requirement must be met — meaning you must place bets totaling 25 times the combined deposit and bonus amount.

4.2 Bonus Terms

• A bonus applies to one account only and can be claimed once.
• After claiming a bonus, the wagering requirement must be met within the specified time period.
• Completing the wagering requirement before withdrawing the bonus is mandatory.
• sd99 reserves the right to change or cancel bonus offers at any time.
• If fraudulent or unusual betting patterns are detected, the bonus may be cancelled.
• Bonuses cannot be shared with other members.

4.3 VIP and Cashback Program

sd99's VIP program has four tiers. Members can advance to higher tiers progressively based on their activity and betting volume:

• Bronze: up to 0.2% cashback per week.
• Silver: up to 0.4% cashback per week.
• Gold: up to 0.6% cashback per week.
• Platinum: up to 0.8% cashback per week.

Contact our support team for more details about VIP membership.

5.1 Fair Play Guarantee

sd99 believes in fair play and transparency. All our games are provided by established and verified game providers who use Random Number Generator (RNG) technology. This ensures that the outcome of every game is completely random and unbiased.

5.2 Prohibited Activities

The following activities are strictly prohibited and will result in account suspension or closure:

• Creating multiple accounts to take advantage of bonuses.
• Using software or bots to place automated bets.
• Attempting to access another user's account.
• Attempting to hack or bypass the platform's systems.
• Using an account for fraudulent purposes or money laundering.
• Harassing or threatening other members.

5.3 Technical Errors

If a technical error or disconnection occurs during gameplay, sd99 will make every effort to provide an appropriate resolution. However, sd99 will not be responsible for issues related to your internet connection or device. In the event of a dispute regarding game results or betting records, sd99's server logs will be considered final.

sd99 places the highest importance on responsible gaming. We believe gaming is entertainment — not a source of income. If any user feels their gaming habits are getting out of control, please contact us immediately.

Users can activate deposit limits, betting limits, or self-exclusion on their account. To learn more, please read our Responsible Gaming page.

sd99 has a separate Privacy Policy covering the collection, storage, and use of your personal information. Under this policy, we keep your information with the highest level of security. All data transfers are kept secure using SSL encryption technology.

Your information will only be shared with third parties when it is necessary for legal requirements, payment processing, or fraud prevention. Your information will not be used for marketing purposes without your consent.

All content on the sd99.cam website — logos, text, images, graphics, software, and design — is the intellectual property of sd99 or licensed material. Reproducing, distributing, or using any part of this content without prior written permission is prohibited.

The names and logos of game providers — such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, Ezugi — are registered trademarks of their respective owners. sd99 offers these providers' games under license.

sd99 endeavors to operate its platform as smoothly as possible. However, sd99 will bear no liability in the following circumstances:

• Game losses due to internet disconnection or device failure.
• Transaction delays caused by third-party payment providers.
• Account losses resulting from the user's own negligence or password sharing.
• Force Majeure events such as natural disasters, cyberattacks, or government restrictions.
• Financial losses arising from gaming — gaming carries risk and there is a possibility of losing on every bet.

10.1 Closure by sd99

sd99 may suspend or permanently close an account without prior notice for any of the following reasons:

• Violation of these terms and conditions.
• Suspected fraudulent activity or fraud.
• Operating multiple accounts.
• Registering with false information.
• Providing false information about age.

10.2 Closure by the User

If you wish to close your account yourself, please notify our support team. Withdraw any eligible balance in your account before closure. Any bonus with an incomplete wagering requirement will be cancelled.

If a dispute arises, please contact our support team first. We aim to resolve any issue quickly and fairly. The time limit for raising a dispute is 30 (thirty) days from the date of the relevant incident.

sd99 server logs, game history, and transaction records will be treated as final evidence in any dispute. Disputes arising from a game provider's software error will be resolved in accordance with that provider's policy.

sd99 reserves the right to change these terms and conditions at any time. For significant changes, we will make every effort to notify users by email. However, it remains the user's own responsibility to review this page regularly.

Continued use of the platform after updated terms are published will be considered as your acceptance of the new terms. If you do not agree to the new terms, stop using the platform and contact us to close your account.